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AI Implementation Checklist

Don't waste time on deployment until you can answer 'yes' to these ten points.

  • 1. Data Unification Are your core operational systems (TMS, ERP, CRM) accessible via modern REST/GraphQL APIs or secure direct database querying?
  • 2. Exception Tracking Do you have a clear, documented process for how exceptions are currently handled when they arise?
  • 3. Defined Triggers Are the 'triggers' that initiate human action currently visible in the system (e.g., status changes, incoming emails, specific alerts)?
  • 4. Output Verification Do you have a strict "Human in the Loop" gate for any external communication or irreversible financial action?
  • 5. Context Window Readiness Is the historical context needed to solve a problem contained within text (emails, notes) or requires undocumented human intuition?
  • 6. Security Guidelines Have you established a policy on handling PII/PHI or highly confidential financial data through LLM prompts?
  • 7. Team Buy-in Are your operators aware that AI is meant to elevate them from data-entry to decision-making, rather than replace them?
  • 8. Success Metric Definition Do you measure success by error reduction and turnaround time rather than just counting operations completed?
  • 9. Fallback Protocols If the AI service experiences a timeout or hallucination, do you have a standard operating procedure for graceful fallback to manual handling?
  • 10. Architecture Alignment Are you deploying an AI 'orchestrator' rather than just a basic chat wrapper around existing tasks?